Privacy Policy

Last updated: September 7, 2025

This Privacy Policy describes how Canvaful (the "Site", "we", "us", or "our") collects, uses, and discloses your personal information when you visit, use our services, or make a purchase from canvaful.com (the "Site") or otherwise communicate with us regarding the Site (collectively, the "Services"). For purposes of this Privacy Policy, "you" and "your" means you as the user of the Services, whether you are a customer, website visitor, or another individual whose information we have collected pursuant to this Privacy Policy.

Please read this Privacy Policy carefully.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time, including to reflect changes to our practices or for other operational, legal, or regulatory reasons. We will post the revised Privacy Policy on the Site, update the "Last updated" date, and take any other steps required by applicable law.

How We Collect and Use Your Personal Information

To provide the Services, we collect and have collected over the past 12 months personal information about you from a variety of sources, as set out below. The information we collect and use depends on how you interact with us.

In addition to the specific uses set out below, we may use information we collect about you to:

Communicate with you

Provide, improve, and optimize our Services

Comply with legal obligations

Enforce our Terms of Service

Protect or defend the Services, our rights, and the rights of our users or others

What Personal Information We Collect
Information We Collect Directly from You

This may include:

Contact details: name, address, phone number, email

Order information: billing/shipping address, payment confirmation

Account information: username, password, security info

Shopping information: viewed items, cart contents, saved items, loyalty points, referrals, reviews, gift cards, purchases

Customer support communications

Information About Your Usage

We automatically collect certain information about your interaction with the Services ("Usage Data"), using cookies, pixels, and similar technologies. This may include device/browser information, IP address, and interaction data.

Information from Third Parties

We may also collect information from:

Shopify (our ecommerce platform)

Payment processors

Advertising/analytics partners

Service providers who support site functionality

How We Use Your Personal Information

Providing Products & Services: To process payments, fulfill orders, create/manage accounts, handle shipping/returns, and communicate about your transactions.

Marketing & Advertising: To send promotional emails, texts, or display ads tailored to your interests.

Security & Fraud Prevention: To detect and investigate suspicious or illegal activity.

Customer Support & Service Improvement: To respond to your inquiries and improve our services.

We use cookies and similar technologies for functionality, analytics, and advertising. For details, see Shopify’s Cookie Policy
.

You may adjust your browser settings to refuse cookies, though this may affect site functionality.

How We Disclose Personal Information

We may share information with:

Vendors and service providers (payment processors, fulfillment partners, analytics providers, customer support partners, etc.)

Marketing and advertising partners

Affiliates within our corporate group

Legal authorities when required

During a business transaction (e.g., merger or acquisition)

We do not sell or share sensitive personal information without consent.

User Generated Content

If you post reviews or other content on our Site, this content may be public and accessible to others.

Third-Party Links

Our Site may link to third-party sites or services. We are not responsible for their practices, and we encourage you to review their privacy policies.

Children’s Data

Our Services are not intended for children, and we do not knowingly collect data from individuals under 16.

Security & Retention

We implement safeguards to protect your information, but no system is 100% secure. We retain data only as long as necessary for our business, legal, or contractual obligations.

Your Rights

Depending on your location, you may have rights such as:

Access / Know

Delete

Correct

Portability

Opt-out of Sale/Sharing/Targeted Advertising

Restrict Processing

Withdraw Consent

Appeal decisions

Manage communication preferences

To exercise these rights, please contact us at hello@canvaful.com.

International Users

If you are located outside the U.S., your data may be transferred and processed in other countries, including the U.S. We rely on standard contractual clauses or equivalent safeguards where required.

If you have any questions about this Privacy Policy or our practices, or wish to exercise your privacy rights, please contact us:

Canvaful
Email: hello@canvaful.com